PreSmart Solutions

What Are the Costs of Undeliverable Mail?

Financial
Undeliverable mail directly reduces response rates and erodes ROI. Over time, unresolved bad data limits the effectiveness of future mailings.
Environmental
Undeliverable as addressed mail results in wasted paper and ink and increased carbon emissions from production and transportation. 
Regulatory
Late or undelivered mail can put Healthcare and Financial companies
at risk of regulatory noncompliance and fraud.
Security
Over 800,000 people in the United States change their address each month, and undeliverable mail can lead to identity theft and fraud.
Operational
Returned mail can cost up to $25 per piece due to additional postage fees, production and material costs, and staff labor to correct and remail.
Customer Satisfaction
Clients may lose trust when information or payments are not received on time, impacting customer experience and quality ratings.


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