PreSmart Solutions

What Are the Costs of Undeliverable Mail?

Financial
Undeliverable mail directly reduces response rates and erodes ROI. Over time, unresolved bad data limits the effectiveness of future mailings.
Environmental
Undeliverable as addressed mail results in wasted paper and ink and increased carbon emissions from production and transportation. 
Regulatory
Late or undelivered mail can put Healthcare and Financial companies
at risk of regulatory noncompliance and fraud.
Security
Over 800,000 people in the United States change their address each month, and undeliverable mail can lead to identity theft and fraud.
Operational
Returned mail means additional costs for labor to research & correct address data, extra postage fees, and for material and production in order to remail.
Customer Satisfaction
Clients may lose trust when information or payments are not received on time, impacting customer experience and quality ratings.

What Our Clients Say…

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PreSmart Solutions has given our team real confidence that our communications are reaching the students, alumni and partners who matter most.

We’re truly grateful for the partnership and the level of care PreSmart Solutions brings to their work.

— Director of University Relations

Working with PreSmart was everything we hoped for—and honestly, a little more.

From day one, onboarding was smooth and painless (not words we usually use for new systems!), and they made it easy to understand the USPS’s new pricing structures and how to manage shipping costs in 2025, including our nonprofit status.

— Assistant Director of Alumni Relations & Annual Giving

PreSmart Solutions has made an immediate impact on the way we handle our mailings. The platform is intuitive, efficient and incredibly useful in identifying and resolving address issues before they become problems.

By giving us clear insight into the health of our mailing lists, it not only improves delivery accuracy but also helps us avoid unnecessary waste in our outreach.

— Director of University Relations

“PreSmart gives us real visibility into undeliverable addresses before production, allowing us to correct issues upstream and protect our non-profit postage investment.

By improving deliverability, it also helps us communicate more effectively with alumni and supports stronger engagement and increased giving.”

— Vice President of Advancement

“PreSmart has delivered immediate, measurable savings by identifying undeliverable mail before it ever goes to print.

The platform is easy to use, integrates seamlessly into our workflow, and gives us confidence that we’re only mailing records worth the investment. The cost savings alone justified the decision.”

— Vice President of Advancement


Contact us

Ensure that every mailing decision you make is data-driven, simple, and transparent… before your list leaves your office! Request a call or click the link to schedule a demo today!

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